Frequently Asked Questions
Everything you need to know about your Heimish beauty journey.
Are Heimish products cruelty-free?
Yes, we are committed to ethical beauty. Heimish does not test any of its products or ingredients on animals.
How long does shipping take for international orders?
International orders typically arrive within 7-14 business days, depending on your location and local customs processing.
What is your return policy for skincare products?
We offer a 30-day return policy for unopened and unused items in their original packaging. Please contact our support team to initiate a return.
Is the All Clean Balm suitable for sensitive skin?
Absolutely. Our All Clean Balm is formulated with hypoallergenic ingredients and natural botanical oils to be gentle on all skin types, including sensitive skin.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.